Skip to main content

Customer Survey


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Beach Cities Auto Repair & AC is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Beach Cities Auto Repair & AC we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


image-people-driving

OUR REVIEWS

 (113 Reviews)
image-quotes
reviewicon

Omar at Beach Cities Automotive has redefined my expectations of auto repair. Honesty is the cornerstone of their business, and it's evident in every interaction. From the initial diagnosis to the final bill, I've always felt completely informed and trusted Omar's assessments. It’s refreshing to encounter a mechanic who prioritizes transparency above all else. What truly distinguishes Beach Cities Automotive is their commitment to finding creative and cost-effective solutions. Omar and his team consistently go the extra mile to ensure my vehicle is functioning optimally without breaking the bank. They don't just throw parts at a problem; they explore innovative approaches and consider all options. This willingness to think outside the box has saved me both time and money. Their dedication to customer satisfaction is remarkable. They understand that a vehicle breakdown can be stressful, and they strive to minimize the inconvenience. Whether it's sourcing hard-to-find parts or suggesting alternative repair strategies, Omar and his team are always looking for ways to make the experience as seamless and affordable as possible. If you're searching for a trustworthy, resourceful, and customer-centric auto repair shop, Beach Cities Automotive is the clear choice. Omar's integrity and problem-solving skills make them a true gem in the industry. I highly recommend them to anyone seeking honest and reliable automotive care.

, 04/02/2025

partners

ASE (Automotive Service Excellence)
ASE Master Technician
Bosch Service
Motorcraft
Denso
BG Products
Gates
Car Care Aware