CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(111 Reviews)
Sean R. Souza, 11/26/2024Omar & Dave took a last minute situation & made my day! My alternator was fading fast & I was co-sponsoring an event within a few hours...without hesitation, Omar & team took me in & made the repair! Great Service at a Fair Price! Thank You Beach Cities Auto Repair & AC! Sean Souza- Home Matters Caregiving Orange Coast